If you decide that you do not want an item you have ordered, you may take advantage of our No Questions Asked Money Back Guarantee and return it to us. To do this you must notify us of your intention to return the item you no longer want to customerservice@oo.com.au, within 20 days of us dispatching your order to you.

You must also notify us within 14 calendar days from the date of your product being dispatched from our warehouse of any damage or faults. After this time period your product's normal warranty applies.