The service we use for most of our deliveries is Australia Post's eParcel, it is a registered delivery service. With this service Australia Post will deliver your item to your nominated delivery address. If no one is home, they will leave a card stating that your item is available for you to collect from your local post office. This service also allows us to deliver to Post Office Boxes. We also fully insure all delivery shipments. In the unlikely event your item is lost in transit, we will replace at our cost. We also work with a suite of courier companies who we contract to do some of our deliveries depending on the item being shipped and the location we are delivering to. These work much the same way as Australia Post’s eParcel service as they are also registered and insured services.
When we dispatch your order we email you to notify you of the carrier selected and advise a consignment note which may be used for track and trace.

New Zealand deliveries are made using NZ Post and couriers.