My Account

  1. How do I login to my account?
  2. Why can't I login?
  3. I have forgotten my Login, can you help me?
  4. How do I register as a new customer?
  5. How do I change my email address on my account?
  6. Do you have a newsletter that I can subscribe to?
  7. Is there any way I can be notified of your special offers or newest stock arrivals?
  8. How do I change my Newsletter's email address?
  9. How do I unsubscribe from your newsletter?

  1. How do I login to my account?

    On the top right corner you will note there is a link named "Login". Here is where you will login. Otherwise please Click Here to go directly to the login page.

  2. Why can't I login?

    If you have established that it is not a Login Password issue. Then it could be a problem with your browser's "cookies", which are small pieces of information remembered by your computer, such as your sign-in details. Our website uses a cookie on your computer to remember who you are. You can fix this by deleting the cookie on your computer for "oo.com.au". Simply follow these steps:

    1. Close Internet Explorer.
    2. Click on the Start button -> then Search
    3. Select "All Files and Folders"
    3. Type "cookies" into the first Search box -> then click the Search button
    4. You will see a few of the search results, which show folders called "Cookies".
    5. Open the first Cookies folder, and delete any files which mention oo.com.au.
    6. Go back and repeat the process for every Cookies folder in your search results.
    This should fix the problem, however if the problem continues, you should try downloading "Firefox". It is a Popular and Free browser to Internet Explorer, which is fast to download http://www.getfirefox.com/

  3. I have forgotten my Login, can you help me?

    At the login page there is a section entitled "Forgot your Password?" You can key in your Login ID/Email Address and click on the submit button. Your password will be sent to your email address. If you simply can't remember any login information, then Click Here to create a new account.

  4. How do I register as a new customer?

    Welcome on board
    You can click on the "New Customer" link above (top right) or Click Here to register.
    You may also register as a new customer once you have finished shopping and you are ready to Checkout.
    At this point you will be presented with the following options:
    1) to login as a regular customer
    2) to create a new account or register as a new customer
    Simply take your desired option and follow the prompts accordingly.

  5. How do I change my email address on my account?

    Please send an email to customerservice@oo.com.au advising of the email address we currently have for you in our system and the address that you would like us to change this to. We will then amend your email address to the new address so that all your previous order history will still be available to you under your new email address login.div>

  6. Do you have a newsletter that I can subscribe to?

    Sure, like thousands of other Australians you can receive updates of all our newest arrivals and best low-price deals. Please click on Newsletters above or Click Here for more.
    Hope we can be of service soon!

  7. Is there any way I can be notified of your special offers or newest stock arrivals?

    Sure, like thousands of other Australians you can receive updates of all our newest arrivals and best low-price deals. Please click on Newsletters above or Click Here for more.
    Hope we can be of service soon!

  8. How do I change my Newsletter's email address?

    Easy! All you'll need to do is subscribe your new email address, then unsubscribe your old email address when you receive a newsletter to that address.
    Click Here to subscribe your new email address

  9. How do I unsubscribe from your newsletter?

    Each time we send out a newsletter we include an unsubscribe link. Simply click on that link and you will be taken to a page that will enable you to unsubscribe.